Shipping All merchandise is shipped from our warehouse in Santa Cruz, CA.
Orders generally ship within 2-3 business days after we receive them. Allow extra time during peak holiday seasons.
Shipping charges on retail orders are as follows: • $8.95 for orders up to $25.00; • $10.95 for orders from $25.01 to $49.99;
• Free shipping on orders of $50.00 or more (before shipping charges)
via UPS Ground Service within the 48 contiguous states only. Each “ship
to” address constitutes a separate order. Shipping costs are calculated
at the time the order is placed and will be included on your invoice.
Orders
are shipped via UPS Ground Service in the contiguous 48 states. UPS
requires a numerical street address and will not ship to PO Boxes or
APO/FPO addresses. Orders to Alaska and Hawaii are shipped via US Postal Service Priority Mail.
Returns PLEASE
INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO NOT DISPOSE OF THE BOX
OR ANY PACKAGING MATERIALS UNTIL YOU HAVE INSPECTED YOUR ORDER AND ARE
SATISFIED WITH THE PRODUCT YOU HAVE RECEIVED. We will replace any
damaged or spoiled products provided that you provide us with notice of
such damage or spoilage within five days of receipt of your order.
Our
priority is keeping our customers satisfied. If you are not satisfied
with an item that you have ordered from us, please call our toll-free
number 877-712-2777 or email us at info@iveta.com. We value your
business and will work with you to resolve any issues you may have.
